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  • The Northpass Support Center is a knowledge base focused on equipping you with the necessary information to make full use of our platform.

  • If you would like to have a list of the right questions, concerns, or ideas, please take our course below for more details.

Support Documentation Goals

  1. Provide a step-by-step guide to accomplish a specific task within the platform.

  2. Answer a frequently asked question from customers regarding the platform. Commonly asked questions typically deal with the benefits of certain tools and integrations.

Use of Screenshots

  • Most support articles include screenshots to accompany explanations. Screenshots reflect the default view of the Northpass platform as it appears out-of-the-box. Your view may vary if you have any Apps enabled, or if you made custom designs to your school.

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