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  • The Northpass Support Center is a knowledge base focused on equipping you with the necessary information to make full use of our LMS platform.

Support Guide Layout

  • The path of the guide is formatted to mirror the layout of the tabs presented on the admin site & the sections that are nestled within these tabs. Our guide begins with the topic of Courses which is located under the Content tab.

Support Documentation Goals

  1. Provide a step-by-step guide to accomplish a specific task within the platform.
  2. Answer a frequently asked question from customers regarding the platform. Commonly asked questions typically deal with the benefits of certain tools and integrations.

Use of Screenshots

  • Most support articles include screenshots to accompany explanations. Screenshots reflect the default view of the Northpass platform as it appears out-of-the-box. Your view may vary if you have any Apps enabled, or if you made custom designs to your school.
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