If a learner has been enrolled in courses but not yet completed them, it is possible to send them an email reminder. By enabling Inactivity Nudge emails, Northpass will send a reminder email to any learner that has been inactive for 7 days and still has courses left to finish. To enable this feature, follow the instructions below.

Step 1

Click on Communications


Step 2

Click on the Emails tab.


Step 3

Find the row for Inactivity Nudge:


Step 4

To turn on Inactivity Nudge Emails, Click in Actions and Click Enable


Step 5

To Customize the content of the Inactivity Nudge emails, follow these instructions.

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