This article explains how to add a white-labeled email domain so that notifications sent via Northpass can come from the email address of your choosing. Taking advantage of this feature may help limit instances of emails being sent to SPAM folders.

Step 1

Click on Communications

Step 2

Click on the Settings tab.

Step 3

In the Sender Addresses row, select View All Domains from the Actions column.

Step 4

To Add a new email domain, click Add:

Step 5

The first step will be to add the domain from which you would like to send your emails. If your email address is "firstname@yourcompany.com", you would want to enter "yourcompany.com"

Step 6

You will then be presented with several DNS records that will need to be added via your DNS Hosting provider. Log in to your DNS Hosting Provider and create the records you find listed within your account.

Step 7

Once all of your DNS records have been created and verified, you will receive an email from Northpass letting you know the setup is complete. You will now see your domain listed with a Valid status.

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