Ever forgotten your password? No worries, it happens to the best of us. What did people do in a world before digital password vaults!? 😵

As an admin within Northpass you have the ability to help a user reset their password. But, how?

Step 1

Click on the Community tab


Step 2

Locate the user that needs their password reset


Step 3

Click into their profile by clicking the data in one of the first few columns


Step 4

Click on the Actions drop-down


Step 5

Select the Reset Password option


Step 6

Share the unique Reset Password link with the user interested in resetting their password


👋🏼As noted in the screenshot above, the reset password link will only be valid for 2 hours and will only be available for a one time use.

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