The Credentials app allows you to add certificates to your courses. Certificates can be printed or downloaded by learners upon the successful completion of a course. You can set certificates to pull your school logo, include an issue date, and/or expiration date as well as email the certificate to the learner.

Pro Tip: Incorporate a Milestone to the end of your course before associating a Credential to it. Without a Milestone, learners can click to the end of the course to claim the certificate without meeting any specified criteria.

Step 1

Start on the Apps tab of the Navigation Bar, then click Add-Ons and select Credentials. Activate the app.

Step 2

With the app activated, we'll now need to create a credential to later assign that credential to a course. In the top navigation bar, click Content and locate the new Credentials option.

Click Add Credential:

Step 3

Next, we need to assign the credential to a course. Still working in the Content tab, switch to the tab for Courses, choose the course you'd like to assign the credential to, and select Settings.

Locate the setting question of 'Would you like to associate a credential to this course?' select the credential name from the drop-down menu. Click Update Course.

  • Once the credential is added to your course, learners will be presented with a certificate upon successful completion of the course. They will have the option of downloading and/or printing the certificate.

Step 4

To view Credential analytics, proceed to the Analytics section. The Credential Achievements Report displays which learners have been awarded a credential:


The download button provides you the option to obtain a .csv file with a list of learners that had successfully completed the course and earned a certificate.

If you're an Admin, you will be able to view and download the credentials issued for your learners! Simply just click on the Credential name to populate it, a new tab will open and the credential will be ready for download!
This functionality is unavailable for Managers and Learners.

Step 7

Click the three dots under the Actions column corresponding to the credential you'd like to Edit. Make any changes that you see fit to the credential & select the Update button

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