Getting Started

Add Courses to a Learner

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Northpass Support Center Guide

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Navigation Overview

Everything you need to know about navigating Northpass

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Design Customizations

Customize your school's design with your own colors, logos, and more for a branded learner experience.

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Email Communications

Communicate with your school to ensure they are on-track with courses. Customize who gets emails when, and even what they look like.

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Browser Support

What web browsers are supported by Northpass

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Preview Course Customizations in LX V3

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How to Delete a Quiz

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Share a course link

Share Links with learners to re-access their courses, or to existing learners who need to enroll in a course for the first time.

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How to Add a Timed Quiz

Timed Quizzes set a limit on how long your learners can spend within a quiz to increase engagement.

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Northpass Course Marketplace

Powered by the #1 content provider, OpenSesame, we now offer pre-built courses to get you up and running in a matter of minutes.

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Matching Quiz Question Type

This quiz question type allows learners to connect text or image pairs to create the correct “matches”.

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How to Create a Question Bank

Question banks allow you to create groups of questions that can be randomly included in dynamic quizzes.

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Course Settings

Customize settings within your courses including changing a course image, name, and more.

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Reset a Learner's Course Progress

This article will show you how to reset a learner’s course progress back to 0% for any course they are enrolled in.

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How to Create a Course

Create your first course to begin building the learning journey for your users.

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Rich Text Editor

The Rich Text Editor or RTE gives you many different formatting and customization options to present your learners within a course.

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Media Library Basics

Understand how to upload and manage content, master bulk uploads and more.

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Add a Milestone

Milestones are a helpful way to ensure your learners are engaging with content in the way you need them to.

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Adding Activities to Courses

You can add documents, videos, presentations and more the way you see fit. Let's learn how.

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Quiz Styles

Dive into Dynamic and Static Quizzes for the right user experience within quizzing.

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Add a SCORM Activity

Get started with SCORM Activities in you school.

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Remove a Learner's Course Access

Need to unenroll a learner from a course? Look no further.

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What is the People Center?

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Creating and Using Groups

Organize your learners with Groups allows you to assign a subset of learners to one or more courses and better analyze school data.

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Adding Admins, Managers, or Learners

Adding new people to your school? Changing someone's role? Let's walk through the different categories of people within Northpass.

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View Courses You're Managing Vs. Courses You're Assigned to as a Learner

Swiftly change between Admin/Manager and Learner view to get the best of both worlds.

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Resend Invitations to Pending Users

If users haven't accepted their invite to the school, we can resend invitations to get them up and running.

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Delete a Person

Out with the old...how to permanently delete users within Northpass.

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Pre-Populating the Share Course Links

Automate your course enrollment with Open Access + Share Links

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Multiple Quiz Raw Answers Dashboard

Breakdown the data of your learners' raw quiz answers, including multiple choice answers and short answer submissions.

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