Getting Started

New to Northpass? Let's get to know each other.

14 articles in this collection
Written by Support

Northpass Support Center Guide

Written by Support
Updated over a week ago

Navigation Overview

Everything you need to know about navigating Northpass

Written by Support
Updated over a week ago

Design Customizations

Customize your school's design with your own colors, logos, and more for a branded learner experience.

Written by Support
Updated this week

Email Communications

Communicate with your school to ensure they are on-track with courses. Customize who gets emails when, and even what they look like.

Written by Support
Updated over a week ago

Browser Support

What web browsers are supported by Northpass

Written by Support
Updated over a week ago

Courses

How to Archive a Course

Archiving a course can be helpful when it's no longer needed live within the school, but you'd like to keep it's data.

Written by Support
Updated over a week ago

Reset a Learner's Course Progress

This article will show you how to reset a learner’s course progress back to 0% for any course they are enrolled in.

Written by Support
Updated over a week ago

People

What is the People Center?

Written by Support
Updated over a week ago

Creating and Using Groups

Organize your learners with Groups allows you to assign a subset of learners to one or more courses and better analyze school data.

Written by Support
Updated over a week ago

Adding Admins, Managers, or Learners

Adding new people to your school? Changing someone's role? Let's walk through the different categories of people within Northpass.

Written by Support
Updated over a week ago

View Courses You're Managing Vs. Courses You're Assigned to as a Learner

Swiftly change between Admin/Manager and Learner view to get the best of both worlds.

Written by Support
Updated over a week ago

Resend Invitations to Pending Users

If users haven't accepted their invite to the school, we can resend invitations to get them up and running.

Written by Support
Updated over a week ago

Delete a Person

Out with the old...how to permanently delete users within Northpass.

Written by Support
Updated over a week ago

Analytics

Multiple Quiz Raw Answers Dashboard

Breakdown the data of your learners' raw quiz answers, including multiple choice answers and short answer submissions.

Written by Support
Updated over a week ago