FAQ

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16 articles in this collection
Written by Support

How Can I Preview the newest LX?

If you're curious how the customizations applied to courses will look in V3 of the Learner Experience (LX), then look no further.
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Written by Support
Updated over a week ago

How do I Add a White-Labeled Email Domain?

Customize the email address for Northpass Notifications
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Written by Support
Updated over a week ago

How do I Locate my API Key?

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Written by Support
Updated over a week ago

How do I add Northpass domains to a Whitelist?

Northpass recommends whitelisting to allow users to interact with the platform as expected.
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Written by Support
Updated over a week ago

How do I Edit a Credential?

Made a credential and need to make some changes? Let's fix that.
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Written by Support
Updated over a week ago

How Do I Share Group Enrollment Links?

Share a group enrollment link that learners can click on to enroll in a group of pre-selected courses all on their own.
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Written by Support
Updated over a week ago

Where did SKTL go?

We've upgraded our templating system for a better customization experience.
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Written by Support
Updated over a week ago

How do I Revert to LX V2?

These instructions explain the process for reverting your Learning Experience to V2 after an upgrade to V3 has occurred.
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Written by Support
Updated over a week ago

What is a Learning Path and how do I use it?

Learning Paths direct assigned users to navigate and complete a series of courses and/or ILT events in a defined sequence.
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Written by Support
Updated over a week ago

How do I Reset a Learner's Course Progress?

Reset a learner’s course progress back to 0% for any course they are enrolled in.
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Written by Support
Updated over a week ago

How to upgrade to new LX V3

This article details the final steps necessary to upgrade your Northpass school's learning experience from v2 to v3.
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Written by Support
Updated over a week ago

What Content Can I embed into Northpass?

Integrations that are supported within Northpass' course activities.
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Written by Support
Updated over a week ago

What is Google Analytics?

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Written by Support
Updated over a week ago