FAQ

How Can I Preview the newest LX?

If you're curious how the customizations applied to courses will look in V3 of the Learner Experience (LX), then look no further.

Written by Support
Updated over a week ago

How do I Add a White-Labeled Email Domain?

Customize the email address for Northpass Notifications

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Updated over a week ago

How do I Locate my API Key?

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Updated over a week ago

How do I add Northpass domains to a Whitelist?

Northpass recommends whitelisting to allow users to interact with the platform as expected.

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Updated over a week ago

How do I Edit a Credential?

Made a credential and need to make some changes? Let's fix that.

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Updated over a week ago

How Do I Share Group Enrollment Links?

Share a group enrollment link that learners can click on to enroll in a group of pre-selected courses all on their own.

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Updated over a week ago

Where did SKTL go?

We've upgraded our templating system for a better customization experience.

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Updated over a week ago

How do I Revert to LX V2?

These instructions explain the process for reverting your Learning Experience to V2 after an upgrade to V3 has occurred.

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Updated over a week ago

What is a Learning Path and how do I use it?

Learning Paths direct assigned users to navigate and complete a series of courses and/or ILT events in a defined sequence.

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Updated over a week ago

How do I Reset a Learner's Course Progress?

Reset a learner’s course progress back to 0% for any course they are enrolled in.

Written by Support
Updated over a week ago

How to upgrade to new LX V3

This article details the final steps necessary to upgrade your Northpass school's learning experience from v2 to v3.

Written by Support
Updated over a week ago

What Content Can I embed into Northpass?

Integrations that are supported within Northpass' course activities.

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Updated over a week ago

What is Google Analytics?

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Updated over a week ago

SCORM files in Northpass

More details on SCORM files and which ones can be used in your Courses.

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Updated over a week ago

How many courses is my learner enrolled in?

Identify the total number of courses a learner is taking.

Written by Support
Updated over a week ago

Enhanced Navigation in the Learning Experience

We've upgraded some of the visuals used for navigating in the LX

Written by Support
Updated over a week ago