If a learner has been enrolled in courses but not yet completed them, it is possible to send them an email reminder. By enabling Inactivity Nudge emails, Northpass will send a reminder email to any learner that has been inactive for 7 days and still has courses left to finish. To enable this feature, follow the instructions below.
Click on Communications
Click on the Emails tab.
Find the row for Inactivity Nudge:
To turn on Inactivity Nudge Emails, Click in Actions and Click Enable
To Customize the content of the Inactivity Nudge emails, follow these instructions.