Ever forgotten your password? No worries, it happens to the best of us. What did people do in a world before digital password vaults!? 😵
As an admin within Northpass you have the ability to help a user reset their password. But, how?
Click on the Community tab
Locate the user that needs their password reset
Click into their profile by clicking the data in one of the first few columns
Click on the Actions drop-down
Select the Reset Password option
Share the unique Reset Password link with the user interested in resetting their password
👋🏼As noted in the screenshot above, the reset password link will only be valid for 2 hours and will only be available for a one time use.