What they do
Re-engage learners who are enrolled in a course but haven’t completed it.
How they work
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Sent to learners after a configured amount of days of inactivity detected in course content
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Calculated in full days after viewing an activity in course content covered by an Inactivity Nudge
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Can be set either for:
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All Courses - inactivity is calculated from last viewed activity in any course that is live in the academy, or
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Single Course - only last viewed activity of the selected course counts.
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Only once - message will be sent once after defined number of days, or
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Recurring - message will be sent the configured number of times (unless they become active)
Can be set to be sent:
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Inactivity emails go out every day at 12:00 am and 12:00 pm UTC.
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The Courses tool, in the message content editor, allows to add a list of courses to the message. Such a list will be populated individually for each recipient of the message with the names (hyperlinks) of the actual courses in which a learner was inactive.